Privacy Policy

Information We Collect

When you open an account with us we collect personal data that you provide directly. This includes your full name, date of birth, residential address, email address, telephone number and payment details necessary to process deposits and withdrawals. We may also ask you to supply additional documentation to verify your identity and comply with anti-money laundering regulations.

In addition to information you give us, we automatically collect technical data whenever you visit or use our platform. This includes your IP address, login data, browser type and version, time zone setting, operating system, and information about how you navigate our site and interact with our games.

How We Use Your Personal Data

We use the information we collect to create and manage your account, process transactions, provide customer support, and deliver the gaming services you request. Your data also helps us personalise your experience, maintain responsible gambling standards, detect and prevent fraud, and meet our legal and regulatory obligations.

Where you have given us specific consent, we may use your contact details to inform you about new games, promotions and offers that we believe may interest you. You can change your marketing preferences at any time by contacting customer support or adjusting your account settings.

Sharing Your Information

We may share your personal data with carefully selected third parties who assist us in operating the casino. These include payment service providers, identity verification agencies, marketing partners, and professional advisers who are all bound by strict confidentiality obligations.

We may also disclose information where required by law, for example to the UK Gambling Commission or other regulatory bodies, or to protect our rights, property and the safety of our players and staff. We do not sell your personal data to unrelated third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences, and improve your overall experience. These may include strictly necessary cookies that allow you to move around the site and use its features, as well as performance and functionality cookies that help us understand how the site is used.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our platform and limit the services we can provide.

Data Security

We take the protection of your personal data seriously and maintain appropriate technical and organisational measures to prevent unauthorised access, accidental loss, misuse or disclosure. Access to your information is restricted to authorised personnel who are bound by confidentiality obligations.

Your Rights

You have several important rights under data protection law. These include the right to access the personal data we hold about you, to request correction of inaccurate data, and to ask for your information to be erased or for processing to be restricted in certain circumstances. You may also object to processing based on legitimate interests and, where we rely on consent, withdraw that consent at any time.

To exercise any of these rights, please contact our customer support team. We will respond to your request without undue delay and in accordance with applicable law.

Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements. When we no longer need your information we securely delete or anonymise it.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The latest version will always be available on this page, and we will notify you of any material changes by placing a prominent notice on our website or by contacting you directly where appropriate.

If you have any questions or concerns about how we handle your personal data, please contact our support team who will be happy to assist you.